Community FAQs
Transparency is Key
We believe in Rentsparency, the ability to rent confidently and trust us with your home. Our team is trained to communicate effectively and compassionately. Below are a few frequently asked questions. If you have a question that isn’t covered below, please get in touch.
Residents
We accept both online and offline forms of payment. When paying online, create an account in our Resident Portal and add a method of payment. We accept credit, debit, and ACH. Paying online allows for convenient and quick payments.
For those who would like to pay offline, we accept checks and money orders.
We are a pet-friendly community where cats and dogs are welcome. There is a maximum of two pets per home. An additional charge of $60/mo/pet will be added to your monthly bill. We have breed restrictions which include:
- Pit Bull Terrier
- Staffordshire Terrier
- Doberman Pinscher
- Rottweiler
- Presa Canarios
- Akita
- Alaskan Malamute
- Wolf-Hybrid
- Mastiff
- Chow Chow
- German Shepherd
Yes, we love to host. Please contact the Leasing Center for rates and availability.
Log in to our Resident Portal to file a maintenance request. On the left-hand side, there is a button labeled ‘submit a work order’. From there, you can submit all the details to your work order including urgency and when the team can visit.
Please call the leasing center using the phone number on our website. When connected, you will have the option to be routed to our after-hours maintenance emergency hotline.
All residents are assigned a parking spot within our gated garage. Additional spots are available for lease.
Neighborhood
Silver Spring’s vibrant community culture seamlessly blends urban energy with suburban charm through popular events like the Silver Spring Jazz Festival, year-round farmers markets, and summer movie series at Veterans Plaza. Our apartment community perfectly positions you to experience this dynamic atmosphere, where young professionals, families, and longtime residents create an inclusive environment celebrated through public art, community gardens, and strong local business support. The engaged community spirit comes alive through active neighborhood associations and abundant volunteering opportunities, making Downtown Silver Spring a welcoming destination that truly feels like home.
Silver Spring residents have abundant outdoor recreation nearby. The expansive Rock Creek Park system offers hiking trails and picnic areas just 9 minutes away. Sligo Creek Park features miles of paved trails perfect for biking, jogging, and nature walks. Neighborhood parks like Jesup Blair Local Park provide sports facilities and playgrounds. Year-round events at Veterans Plaza, the Silver Spring Civic Building, and community centers foster a vibrant cultural scene.
Downtown Silver Spring is a vibrant hub, featuring the bustling Ellsworth Place shopping complex and an eclectic dining scene along Georgia Avenue. Essential services abound, with Whole Foods Market, Giant, Holy Cross Hospital, and numerous medical facilities nearby. This area blends modern conveniences with cultural attractions, from the AFI Silver Theatre to year-round farmers markets and community events.
The commute from Silver Spring to downtown Washington D.C. typically takes 20-25 minutes via Red Line Metro, offering a stress-free alternative to driving. During peak hours, driving can take 25-35 minutes depending on traffic conditions on Georgia Avenue or 16th Street.
Silver Spring’s public transportation network centers around the Red Line Metro station, offering direct access to downtown Washington D.C. and beyond. The extensive Ride On bus system connects neighborhoods throughout Montgomery County, while the future Purple Line light rail will enhance east-west connectivity. Multiple MARC train stations provide convenient commuter rail service to Baltimore and Washington D.C. via the Brunswick Line, making Silver Spring a transit-oriented community.
Silver Spring features highly-rated Montgomery County Public Schools, including the prestigious Montgomery Blair High School known for its STEM magnet program. Private education options abound with institutions like Silver Spring International Middle School offering rigorous International Baccalaureate programs. The area also provides easy access to renowned universities including Montgomery College and Howard University‘s nearby campus, making it ideal for those prioritizing education.
Downtown Silver Spring shines as Montgomery County’s premier neighborhood, offering unmatched walkability to Metro, premium shopping at Ellsworth Place, and an exciting mix of restaurants and breweries. The neighborhood pulses with energy through outdoor concerts and farmers markets, while maintaining peaceful tree-lined streets. With Whole Foods Market nearby and access to both Purple and Red Line metros, downtown Silver Spring offers the perfect blend of urban excitement and everyday convenience.